Garage door industry magazine for garage door dealers, garage door manufacturers, garage door distributors, garage door installers, loading docks, garage door operators and openers, gates, and tools for the door industry.
Issue link: https://idoi.epubxp.com/i/105596
TECHNICAL (continued from page 36) Locate the vehicle in a safe and appropriate position that will allow an easy unloading, but not interfere with other trades. If you are at a customer's residence, pay attention to how and where your vehicle is parked. If the vehicle you drive has tendency to leak fluids, precautions need to be made to not leave the driveway spotted with these fluids. 3. Creating a safe workplace: If you are working at a new construction job site, this can sometimes be a real challenge. Obviously, you cannot properly install a door if there is no room in the garage to work. I know of companies that perform "job checks" a day before the door is scheduled to be installed. If there are issues that are found on the job check, then this can be addressed with the contractor in advance to have the garage cleared out for the door installer the next day. If the company does not do job checks, the door installer may be responsible for moving material out of the way as necessary. If this is the case, move what has to be to create a safe work place for door installation. I will stress, do not take any chances on standing on or placing a ladder on materials in the garage that cannot be moved. If you damage something you're standing on, the door company will be liable for the replacement of the damaged material. There is also the possibility of getting injured. Do not take the chance, make a call back to the office or get in contact with the customer on the site to have an obstacle moved. 4. Installing the door the right way: I always have been a stickler for quality. When I was installing doors, I always addressed the install from the perspective that if I was pleased and happy with the way the job turned out, then my customer would be, too. Installing 38 International Door & Operator Industry™ the door the right way also means to follow the manufacturer's written instructions. I am well aware we all hate to read instructions on how to install a door, but I would encourage everyone to review installation instructions from time to time. Things change, manufacturers sometimes switch parts and pieces, and we as installers needs to make ourselves aware or these changes when they occur. Doing it the right way means to apply all the proper warning labels that the manufacturer supplies and affixing your company sticker so the customer knows who to contact in the future. Gary Lombard is spokesman for Denco Marketing Co. located in Millersburg, OH. Denco is a supplier to the door and gate industry. Gary also serves as general manager of the Denver branch of D.H. Pace Door Services. He may be reached for comment at (303) 356-1763 or gary.lombard@dhpace.com. Doing it the right way means to clean up after finishing the installation. There was an old saying I learned many years ago: "Leave it cleaner than when you found it." If you can do that, it can go a long way to forming a good impression on the customer. Doing it the right way means to complete all the necessary paper work associated with the job. Make sure you get signatures, payment and speak to the customer when the job is completed to explain the working of the products, and thank them for their business. These are some simple basics, but go a long way to make schedules run smoother and to create a good reputation with the customer. As a fellow installer, I sincerely hope this puts you into a "routine" that you will adhere to each day. May we all experience a fantastic year 2013. It won't be long until IDAExpo™ time in Nashville. I hope to see you there!