International Door & Operator Industry

MAY-JUN 2013

Garage door industry magazine for garage door dealers, garage door manufacturers, garage door distributors, garage door installers, loading docks, garage door operators and openers, gates, and tools for the door industry.

Issue link: https://idoi.epubxp.com/i/134362

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Contents V O L U M E IndustryFocus President's Commentary: 4 6 I S S U E 3 2 0 1 3 sales&MArketInG; Words of Gratitude Residential Gate Products, a Natural Move for Dealers I can hardly believe that my two-year term as IDA president has ended. There have been many rewarding moments and a few challenging ones these past two years. (Publicado también en español) ... by Michael Beltrami / 8 Whether your current residential garage door and opener business has you installing one garage door opener a day or one per hour; as a professional dealer, you are already a home access expert. ... by David White / 29 dealers'corner Door Dealer Dialog Carl's Door Service, Baldwin, Maryland... A family-oriented business, that began in Carl and Mary Whitacre's home, maintains the most critical building block on which Carl's Door Service was founded: Customers are priceless and should be treated like it. ... by Todd Thomas / 16 To be an effective "door store", you can ill afford to just quote products and services. An effective retail sales person knows the benefts of making well planned and executed presentations. This can elevate you from peddler to sales professional. ... by Dan Apple / 38 Mobile Payments: More Freedom, More Choices, New Criteria If you are part of one of the many businesses incorporating mobile payment methods into their payment options, there are four criteria you should evaluate, Scope, Quality, Cash Flow, and Pricing. ... by Erica N. Baker / 59 ManageMent Dealership Operations Part 3 of a 3-part series - Many garage door dealers started their business with a signifcant amount of installation or service knowledge, but not necessarily the operational knowhow to run a successful installation business. ... by John Zoller & David Bowen / 48 legal&LeGIsLAtIon; Immigration Laws Updated Immigration reform is a hot topic nationwide these years, and there are important aspects for businesses, and especially for IDA members and other construction companies. ... by Brian J. Schoolman / 10 technIcAL 3D Printing Even though we're in the early era of personal 3D printers, there's enough interest to know that they'll continue to be refned and further improved ... by Jack Ginther / 32 Guarding Against Complacency Remember the optimism, excitement, and even nervousness you felt as you started your business? Don't lose that feeling! ... by Gary Lombard / 34 4 Peddler or Professional? International Door & Operator Industry™ assocIatIonneWs IDAssurance Program Be Safe & Save The 2011 Liberty Mutual Workplace Safety Index of 2009 claims revealed overexertion accounted for 25.4% of disabling injuries and cost insurers $12.75 billion in medical and wage-replacement expenses in 2009 alone. ... by Andrew Stergiou / 55 IDA Announces New Member Service The International Door Association is rolling out a series of Tool Box Talks designed to promote safety in the door and access systems industry. ... by Jane Treiber / 64 IDEA News FAQs on CEUs IDEA announced last year that beginning with this year's renewals, certifcation programs would add the CEU requirement that has long been in place for Accredited Dealers. There have been a LOT of questions, and this article answers some of the most frequently asked. ... by Todd Thomas / 66

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