International Door & Operator Industry

JUL-AUG 2013

Garage door industry magazine for garage door dealers, garage door manufacturers, garage door distributors, garage door installers, loading docks, garage door operators and openers, gates, and tools for the door industry.

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Page 6 of 119

Contents V o L u M E IndustryFocus 4 6 I S S u E 4 2 0 1 3 technIcAL President's Commentary: Education – Then and Now It's a Privilege to Serve... ...Thanks for the Opportunity Today, more than ever before, door dealers have a thirst for wanting to learn. The desire to become better educated was a primary contributor in this year's IDAExpo 2013. Meet the new International Door Association president Bill Gibson as he expresses his thoughts on the opportunity to serve our industry. (Publicado también en español) ... by Bill Gibson / 8 dealers'corner Door Dealer Dialog Dixie Door, Inc., Hendersonville, Tennessee It was the kind of "hello" and "glad to see you" welcome that can only be expressed in the south...especially in Tennessee at Ken and Kathy Knippel's Dixie Door company. Hear how Ken learned from one of the industry's best and eventually grew his talents into his own dealership. ... by Chris Long / 16 ManageMent Garage Door Activity Index: Long-Term Forces Bode Well for Garage Doors We are now in the fourth year of an excruciatingly slow recovery from the recession. But a confuence of very positive – and largely unanticipated – forces is revitalizing the entire economic outlook. ... by John Zoller & David Bowen / 29 legal&LeGIsLAtIon Credit Card Scam Revisited Questionable emails are the latest iteration of a long-running credit card scam. Learn about this and other variations that take advantage of stolen credit cards. ... by Brian J. Schoolman / 10 Remember, It Is a Business Even the best owner/managers, once the business is successful, make bad decisions. Decisions that diminish fnancial results, kill corporate moral, and often hinder future fnancial goals. ... by John Zoller & David Bowen / 44 4 International Door & Operator Industry™ ... by Gary Lombard / 34 sales&MArketInG Are You Making My Job Easier or Harder? As a business owner your performance is only as good as the people around you. If your team members are performing their duties and responsibilities at a high level the job of guiding your business is much easier. ... by Dan Apple / 38 assocIatIonneWs IDAExpo 2013 Special Photo Section Educational Fun...Country Style! Every year the IDA takes hundreds of photos at the IDAExpo and this year was no exception. If you attended get online and see if you can fnd yourself! ... by IDA / 49 IDAssurance Program The New Economy with IDAssurance As IDA owners re-evaluate their business plans and discuss new projects with contractors, many of them are joining the IDAssurance Program to help cut costs. ... by Andrew Stergiou / 67 IDA Affliate Organizations Hosting Events IDA members hungry for more educational opportunities and more face time with industry vendors are in luck! Four affliate organizations are hosting regional events this fall. ... by Jane Treiber / 72 IDEA News & Events Dealers Come Out in Large Numbers for IDAExpo™ Educational Seminars Recalling numbers that preceded the "Great Recession," the 2013 IDAExpo™ drew a robust audience of door dealers during the two days of education. ... by Todd Thomas / 74

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