International Door & Operator Industry

JUL-AUG 2013

Garage door industry magazine for garage door dealers, garage door manufacturers, garage door distributors, garage door installers, loading docks, garage door operators and openers, gates, and tools for the door industry.

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institute of Door Dealer education and Accreditation News&EvEnts Another big hit on Wednesday was Cathy Sexton, who spoke on Performance and Time Management issues in back-to-back sessions that drew 164 and 102, respectively. Thursday morning, IDA welcomed back Bill Rossiter who spoke on "Branding and the New Normal." Flossie Mohler's presentation on "GainingaCompetitiveEdge"was enthusiastically received by 104 door dealers, while IDEA's founding President Dan Apple flled a room with 146 attendees who came to hear "There'sPlentyofMoneyOutThere– GoOutandGetIt." Thursday's special guest presenter was Nancy Friedman, who spoke on "HowtobeanIslandOfExcellencein 76 anOceanofMediocrity."Thehumorist and motivational speaker overfowed her room with 332 audience members, and then followed that up with "Hell Hath No Fury Like a Customer Scorned" which drew an additional 255 attendees. IDEA also produced a two-day training school on Commercial Rolling and Rolling Steel Fire Doors, which included certifcation testing at the end of the second day. That program had 65 attendees for the full two-days, and resulted in nearly 100 new certifcations being earned by the collective audience, many of whom sat for the bundled exams covering both of the disciplines. International Door & Operator Industry™ Bill Rossiter conducting seminar attheIDAExpo™2013.

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