International Door & Operator Industry

SEP-OCT 2012

Garage door industry magazine for garage door dealers, garage door manufacturers, garage door distributors, garage door installers, loading docks, garage door operators and openers, gates, and tools for the door industry.

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Page 6 of 132

CONTENTS VOLUME 45 ISSUE 5 2012 INDUSTRYFOCUS President's Commentary: IDAExpo™ Attracting Buyers of Garage Door Products The value being an IDAExpo™ exhibitor brings to industry product and service providers. ... by Michael Beltrami / 9 DEALERS'CORNER Door Dealer Dialog Applegate Door Company, Philomath, Oregon... ...a facility that feels more like home than an offi ce. ... by Chris Long / 20 MANUFACTURERS'CORNER Northwest Door...Yes We Can! Northwest Door is located in Tacoma, Washington and has 288,000 square feet of manufacturing facilities. ... by Chris Long / 40 LEGAL&LEGISLATION Going Paper-less as a Door Dealer Since a scanning machine was installed in our offi ce, the amount of paper being generated has been reduced dramatically. MANAGEMENT The Dealer-FIT Debate...Clarifying the Value It has been said that the annual IDA Dealer-FIT survey is for large companies and not the everyday dealer. Learn how to use the data for your business. Garage Door Activity Index Garage Door Demand Accelerates Faster Than New Construction As we have repeatedly observed, the demand for garage doors has fared better than the overall demand for construction. ... by John Zoller & David Bowen / 51 ... by Bill Gibson / 36 ... by Brian J. Schoolman / 14 ASSOCIATIONNEWS IDAExpo™ 2013 'The Place for Door Dealer Education!' Information on the upcoming IDAExpo™ 2013 in Nashville, Tennessee. Workshops, events and more! IDAssurance Changes in Health Care "Health Care Reform" makes sweeping changes in the way health care is delivered. International SuperTech Day 2012 Celebrating in style! IDEA News & Events The Value of Credentials IDEA Accreditation and Certifi cation programs provide specifi c and tangible value. ... by Todd Thomas / 82 ... by Andrew Stergiou / 71 ... / 80 ... / 63-68 SALES&MARKETING The Need for Better Customer Service Given that the opportunity today is primarily in the residential and commercial replacement or retrofi t market, excellent customer service is more critical today than at any time. ... by John Zoller & David Bowen / 32 Coaching a Sales Team So you've grown your business to the point where you need to add more sales people. Great! All you need to do is fi nd a way to clone yourself, right? New Credit Card Processing Company A good credit card processor helps customers understand the payment processing more clearly. ... by Erica N. Baker / 75 ... by Dan Apple / 54 Top Ten Indicators That It's Time to Shop for a 4 International Door & Operator Industry™

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