International Door & Operator Industry

MAR-APR 2018

Garage door industry magazine for garage door dealers, garage door manufacturers, garage door distributors, garage door installers, loading docks, garage door operators and openers, gates, and tools for the door industry.

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22 International Door & Operator Industryâ„¢ ASSOCIATIONNEWS Paperless Report Davisware / S2000 Vision Automated Integration ServiceTitan IDA Member YES! YES! YES! Ability to Communicate with Customers * * Ability to Communicate with Office/Tech Tech Access to Customer Information Other Than Assigned Job * * Android / IOS Compatible * Appointment List * Auto Price Adjustment * * * Barcode Creation Barcode Reading Calendar Integration * * * Capable of Importing QuickBooks Work History * Contract Management * * Choice of Maps Service * * Cloud Based / Software Based * C l o u d O n l y Creat Estimates in the Field Create PO's in the Field CRM Capabilities * * Customer Equipment Lists Customer Service History * Customized Forms * * * Dispatch Board * * Unassigned / Incomplete Queuing * Equipment Tracking GPS Routing / Best Route Suggesting * * Map View of all Techs in the Field * Map View of Jobs Marketing Campaign Reports / Materials * Mobile Invoicing and Payment Processing * Billing Through Software / App Mobile Work Order Alerts On the Fly Customer / Job Creation by Tech On the Fly Work Order Creation by Tech Optimized Scheduling * * Payment Accepted in the Field Pic / Document Attachments to Equip Digital Forms * * Product Tutorials * QuickBooks Desktop Integration * * * QuickBooks Online Integration * Accounting Software Integration (Other than QuickBooks) * * Reoccuring Appointments Setting Time Stamping / Payroll Report * * Reporting Capabilities * * Require Cell / Wi-Fi Connection * See Real Time Inventory Count * Signature Capture and Photo Notes Stand Alone Accounting Technician Can Change Schedule * * Training - Onsite /Online * * Unassigned / Incomplete Queuing * Windows / Mac Compatible * Work Order Status Updates * Point of Sale Module Package Options for Multi-State Companies * Customer Web Portal International Service / PM Contracts * Capture and Store Contract Data Configurable Templates Store Repair History Against Contracts Schedule Future, Repeated Maint. Services Against Service Contracts * * Inventory Management, Including Locations, Shipments Associate Assets to Work Orders on Accounts, Service or Maint. Contracts Pricing Structure One time investment of $20-$30,000 - This includes live training, credit card processor setup and software for both dispatch and field, and optimized mapping for dispatch. Monthly user fee of approx $50.00 per user, Annual support & maintenance fee of approx $2500.00 One-time investment is based on customer, between $5,000 and $10,000 range. User subscription is $50/month for Total Service Enterprise Users (back office) & $30/month for Tech Mobile - with a GPS option at $5.00/month/user Standard pricing starts at $295 per Revenue Generating Technician. All Office Staff is free and unlimited phone usage and tracking numbers are also complimentary Contact Ryan Hopper (847) 426-6000 x156 rhopper@davisware.com Rick Lanpher (214) 272-8360 rick@automatedintegration.com Joseph Elias Phillips (213) 905-9031 jphillips@servicetitan.com Continued from page 20 *See note on page 20

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