International Door & Operator Industry

NOV-DEC 2012

Garage door industry magazine for garage door dealers, garage door manufacturers, garage door distributors, garage door installers, loading docks, garage door operators and openers, gates, and tools for the door industry.

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MEMBERSHIP(continued from page 82) and it works great on BlackBerry Smart phones and iPhones, allowing the technicians to create, update and close out customer work orders. Amanda says the app has streamlined their invoicing and inventory process and since implementing the product a year ago, "our estimate to invoice cycle has become more effi cient, saving us money and increasing our ability to serve our customers faster." She says the program is fully integrated with QuickBooks so "it is great for the start up, growing, small and big businesses alike." growing, small and big businesses alike. While conducting the survey, IDA received a response from Shawn Rowan, Reliable Door & Gate Inc, North Vancouver, British Columbia, Canada whose favorite app is the Doormaster Section Identifi er app that performs site checks. After some investigation by Bob Rainey of LiftMaster and then a personal meeting with the developer at the California Door and Operator Association (CODA) annual trade show in Universal City, California, the developer of the app is IDA technician member Kyle Hart, Vice President & COO of Canadian Doormaster Electric Ltd. in Burnaby, British Columbia. It should be noted that for his many talents, Kyle was recognized at the 2012 IDA Expo in Las Vegas as a Technician of the Year, a prestigious award granted to only a few technicians each year who have gone above and beyond the call of duty. me Do be the pre wh t w Kyle has developed two apps, Sectional DOORMASTER and Rolling DOORMASTER. T The apps run on iPod Touch, iPhone, and iPad an DO Th Not to be forgotten, members responded that email, notes, numbers, Siri, and camera apps are all used on the job site with regularity. David Mount, Mount Garage Doors Inc, Westminster, Maryland, uses the iPhone Notes app daily and it syncs with both his iPhone and iPad to record any phone calls he receives when in the fi eld. "It helps me if I ever need to back track to fi nd a conversation from the past," he says. David is also a proponent for the Facebook app. "The pages for Facebook app lets me upload photos directly to our company's Facebook page and keeps me up-to-date on how many people are talking about certain pictures or posts," said David. Bill Reitmeyer, ABC Docks LCC, Franklin, Tennesee, is a fan of Evernote. Bill uses Evernote for "everything – you can sync notes between your Android phone and computer, attach pictures, email, and post on Facebook and Twitter." Bill says the free version is very powerful with automatic synchronization. Evernote can be downloaded at Evernote.com. Susan Walker, Overhead Door Company of Brunswick, Brunswick, Georgia, says the camera app is used to photograph new work orders and text them to service technicians in the fi eld. She says "it saves time and unnecessary interruptions. Also the techs/installers photograph problems on the job and send them to operations for assessment." and are available for purchase through the iTu is s Ov Overhead Doors, Overhead Gates, and other Specialty Doors. You can use it to generate a complete site check report with all openings, doors, operators, controls, safety data, customer information, and photographs. Once you have completed the report, you can print it straight to an AirPrint printer or email it to your supervisor. It provides you y unes store. The Sectional DOORMASTER app is specifi cally designed to measure Sectional O d p y with a clean and polished, well organized site check report with all the information you need for future reference. co cu d a c a o The Rolling DOORMASTER app generates complete site check reports with full customer information, opening dimensions, doors, operator info, controls, safety data and photographs. Once the report is complete, it can be printed straight to a WiFi printer or emailed to your head offi ce. The Garage Door App provides you with a clean, polished and well organized site check report with all the information you need for future reference. w With the plethora of business apps available to users of Smart phones and ava computers, there are bound to be a few that resonate with the reader, including yours truly. For me, ScanBizCards, nominated by Doug Mulhaupt, Overhead Door of Lafayette, Lafayette, Indiana, did the trick. Doug says he used the app to "scan business cards into my contact list instead of stacking them up in the desk drawer." (Guilty as charged!) If you have any other business apps that you'd like to share with IDA members, please send the information to info@longmgt. com, attention ID&OI; Magazine. As one member noted, "I would love to know what is available to use – I am not real tech savvy." Thank you, IDA members, for helping to make a difference in the business world. VOLUME 45 ISSUE 6 2012 85

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