International Door & Operator Industry

NOV-DEC 2012

Garage door industry magazine for garage door dealers, garage door manufacturers, garage door distributors, garage door installers, loading docks, garage door operators and openers, gates, and tools for the door industry.

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MANUFACTURERSCORNER (continued from page 40) The Genie name is well known within the industry, and is a highly recognized icon among homeowners and builders…it has been so since 1954. Without question, Genie is one of America's most recognized brands. When I asked about the reason for the fi rm's success, I was provided with three: • Commitment to its loyal and growing dealer base • Commitment to bring to the market newly designed products with high quality standards • Commitment to have effective and passionate people running the business As Mike stated, "Being the Genie Company, there is an implied guarantee that when a dealer or consumer makes a request or 'wish', their wish is granted. After all, isn't that what a Genie does?" Door and access systems dealers are a critical and vital part of their business. The company's most recent product launch was a complete new line of operators under the Genie Commercial Line banner. This is notable since Genie has not previously marketed its well-known brand in the commercial or industrial markets. "We're very excited to see the impact it is making," stated Mike. It was highlighted that the company has an extensive offering of models along with exclusive features such as Multi-Volt™ Setting which allows the voltage of either single- phase or three-phase to be selected on the job site during installation. As for what's new, Mike informed me that Genie just launched its Intelligent Wall Console, which allows dealers to input their name and contact information. I witnessed a demonstration of this feature and it was quite impressive. One might consider the console as the electronic version of the traditional dealer identifi cation sticker, without the fading or peeling. Another unique offering coming soon will be their new Battery Back-Up. This new and very strong battery will perform in the event a power outage is experienced by a homeowner. The unit can be purchased at the time of the original purchase or added later. This makes it more convenient for the homeowner and offers Genie dealers plenty of after-market sales opportunities. I inquired about the importance of dealers to Genie and was told that door and access systems dealers are a critical and vital part of their business. Continued on page 44 42 International Door & Operator Industry™

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