International Door & Operator Industry

NOV-DEC 2013

Garage door industry magazine for garage door dealers, garage door manufacturers, garage door distributors, garage door installers, loading docks, garage door operators and openers, gates, and tools for the door industry.

Issue link: https://idoi.epubxp.com/i/216705

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CONTENTS V O L U M E INDUSTRYFOCUS 4 6 I S S U E 6 2 0 1 3 SALES&MARKETING; President's Commentary: Five Things to Boost Profts Overnight (part 2) Business Succession... Happening Now For Many Reasons "How are your profts?" This article is the second in a series about fve ways to boost your profts. This time we consider reducing your cost to do sales. ... by Dan Apple / 36 Upon retirement, will I sell my business on the open market? Sell it to family? Sell it to employees or possibly a combination of family and employees? What are the best options available to me? (Publicado también en español) ... by Bill Gibson / 8 DEALERS'CORNER Door Dealer Dialog: Tarnow Knows Doors... ...Building Unique Garage Doors Since 1966 47 years...that's how long Henry Tarnow has been in the access systems industry. "Time fies when you're having fun," says Henry. When you get to know Henry, one of the frst things you fnd out about him is his entrepreneurial spirit. ... by Jane Treiber / 16 MANAGEMENT Business Succession... A Tech's Personal Viewpoint How will your business be different after you sell or transfer? Based on my personal experience, let me share some thoughts on what you can expect to happen. ... by Gary Lombard / 32 Basic Residential Door Service Call So much opportunity grows from your frst customer contact. Understanding how important a frst impression makes and how you can hone your customer relations tools. ... by Kevin Pettiette / 66 Time Is Money (part 3) The cost of product, supplies, travel, etc. are tangible costs. The intangible cost is labor – the management of time. ... by Ted Billman / 84 ASSOCIATIONNEWS Garage Door Activity Index: The GDAI Waffes a Bit "Waffing" comes from uncertainty. Be it the government shut-down or lingering unemployment, consumers and businesses fnd many reasons to spend very cautiously. ... by John Zoller & David Bowen / 29 2013 Scholarship Recipients For the thirteenth year we introduce the International Door Association Scholarship Foundation recipients. ... / 52 Stand Out! Every potential buyer in your market is a total stranger until they discover YOU. ... by Larry Mersereau / 74 Margin is all You've Got... and its Usually Miscalculated The frst of a multi-part series on understanding margins, and using the concept to make better business decisions. ... by John Zoller & David Bowen / 44 LEGAL&LEGISLATION; Controlled Substance Regulation in the Workplace The abuse of illegal drugs, prescription medicines and alcohol is closely related to higher workplace accidents, lower productivity, and increased workers' compensation. ... by Ashley Felton / 10 4 TECHNICAL International Door & Operator Industry™ IDAssurance Program Insurance – Are You Covered? In the past, a dealer had to make some basic choices when evaluating insurance, the most important being price and coverage. Often, one could not have both... ... by Andrew Stergiou / 79 IDA is Your Tool for Professional and Business Growth If you're not a member already, join the more than 2,000 dealer and industry representatives who are proud to call themselves a member of the IDA! ... by Jane Treiber / 86

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